Kiara Kalmey’s Reviews > Secondhand: Travels in the New Global Garage Sale > Status Update

"When it raises prices or opens boutiques, Goodwill often faces backlash from communities, which expect thrift stores to serve as a resource for the poor." - pg. 63

As it SHOULD, because diverting good-quality items away from low-income communities who could most benefit from nice things at bargain prices all bc you want to get as much money as possible out of items you got for FREE is a SCUMMY THING TO DO.

Interesting book, but man this guy is not critical enough towards big companies like Goodwill. Goodwill literally tells him "Yeah we ship more expensive, higher-quality clothing to Goodwill boutiques in rich communities so we can get more money for them and we save the cheaply made, lower-quality clothing for Goodwills in low-income neighborhoods" and he just accepts it