Kati’s Reviews > Make Meetings Matter: How to Turn Meetings from Status Updates to Remarkable Conversations > Status Update

Loyal, committed people complain. Learn to slow down, hear them out, and find out what they want. You’ll earn their respect quickly.

Gracious listening: being attentive, patient, and nonjudgmental

I ask for 2 reasons: bc they are a distraction to me and others, & bc your attention & listening matter to the quality of our work together. If you want to put your phone on vibrate, no problem, unless it buzzes constantly. Exceptions are fine, patterns are troublesome. If you want to take notes or use your laptop to refer to background info on topics, please do. I just ask you resist the urge to check email or news

An agreement about distraction:
Within the agreement to take care of yourself, you certainly have my permission to leave the room at any time to check on your family or critical projects. I realize you may have calls you are waiting on or projects you’re tracking. Please use your judgment.
That said, I would love your full attention in this meeting, so please check your electronics at the door. 1/2

Lead like a pro:
1. Accomplish the agenda
2. Create a quality experience for everyone
3. Always be working on something that will improve how meetings are done in the future

A meeting is in essence a series of conversations. And effective conversations are designed.

“I want it to matter that we met” - Mindy Hall

The 4 C’s:
- clarity
- candor
- commitment
- completion