K. R. B. Moum > Status Update

27 heuristics:
1. analyze own experience;
2. use case studies;
3. collect practitioner or expert rules of thumb;
4. use role-playing;
5. conduct a thought experiment, e.g. counterfactuals (subjunctive conditionals in which the antecedents of an event are assumed to be known but for purposes of argument supposed to be false);
6. participant observation;
7. analyze paradoxical incidents;