Kim Golden's Blog - Posts Tagged "kindle-direct-publishing"
Problems with Updating Maybe Tonight on KDP
Dear peeps, please let me know if you've had a problem getting the update of Maybe Tonight.
And then complain to Amazon Kindle Direct Publishing for misleading authors and readers--according to their platform and all information made available to authors, anyone who has purchased a book that is updated will be notified as soon as the update is available and then said update will appear automatically in your Kindle once you sync and check for new items.
However, I was just informed by KDP support that there is a "glitch" and it's not automated. And they haven't given me any useful advice yet for how to solve the problem other than "it might take four weeks to fix it" and "tell people to ask for a refund and then they can re-purchase the file and get the new book".
I am sorry about this. I can only say that anyone who purchased it after 18 April can see up to chapter 8. I am waiting for Amazon to get back to me and let me know how they intend to fix this problem. Until they can fix it, I will set up new blog later this week where I will publish all of the chapters. I will also ask Amazon to refund your money to you if they cannot come up with a way to solve this problem.
And then complain to Amazon Kindle Direct Publishing for misleading authors and readers--according to their platform and all information made available to authors, anyone who has purchased a book that is updated will be notified as soon as the update is available and then said update will appear automatically in your Kindle once you sync and check for new items.
However, I was just informed by KDP support that there is a "glitch" and it's not automated. And they haven't given me any useful advice yet for how to solve the problem other than "it might take four weeks to fix it" and "tell people to ask for a refund and then they can re-purchase the file and get the new book".
I am sorry about this. I can only say that anyone who purchased it after 18 April can see up to chapter 8. I am waiting for Amazon to get back to me and let me know how they intend to fix this problem. Until they can fix it, I will set up new blog later this week where I will publish all of the chapters. I will also ask Amazon to refund your money to you if they cannot come up with a way to solve this problem.
Maybe Tonight - How to Get the Updated File
For everyone who purchased Maybe Tonight and would like the updated Kindle file, you will have to call Amazon to get them to send it to you. Here's the info Amazon sent me:
Existing customers of your book can also contact our customer care executives via the below numbers and get the updated content of the book for free:
U.S. and Canada: 1-866-216-1072
International: 1-206-266-2992
Sorry for the inconvenience. I had hoped they'd automatically update the file, but it appears we have to do it this way in order to ensure that everyone receives it.
Existing customers of your book can also contact our customer care executives via the below numbers and get the updated content of the book for free:
U.S. and Canada: 1-866-216-1072
International: 1-206-266-2992
Sorry for the inconvenience. I had hoped they'd automatically update the file, but it appears we have to do it this way in order to ensure that everyone receives it.
