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Phillip Van Hooser

Goodreads Author

Born

The United States

Website

https://www.vanhooser.com

Twitter

philvanhooser

Genre

Business, Self Help

Member Since

April 2013

URL

https://www.goodreads.com/philvanhooser

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Phillip Van Hooser, MBA, CSP, CPAE is committed to helping organizations transform their business outcomes by transforming the talent of their people.

He is an award-winning keynote speaker and author on leadership, service and communication. His titles include Leaders Ought To Know: 11 Ground Rules for Common Sense Leadership and We Need to Talk: Building Trust When Communicating Gets Critical.

His popular customer service book, Willie’s Way: 6 Secrets for Wooing, Wowing and Winning Customers and Their Loyalty, re-releasing Sep 3, 2019, offers business leaders and frontline staff a chance to reconnect with the fundamentals of good sales and customer service.

In 2014, Phil started a non-profit initiative for the development of rural-area mille

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Phillip Van Hooser’s books

Average rating: 4.22 · 115 ratings · 15 reviews · 15 distinct works

	Willie’s Way: 6 Secrets for Wooing, Wowing, and Winning Customers and Their Loyalty 4.24 avg rating — 37 ratings — published 2005 — 5 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Leaders Ought to Know: 11 Ground Rules for Common Sense Leadership 3.96 avg rating — 25 ratings — published 2013 — 6 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	We Need to Talk: Building Trust When Communicating Gets Critical by Phillip Van Hooser (Goodreads Author), Kevin VanHooser (Illustrator) 4.32 avg rating — 22 ratings — published 2010 — 6 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Willie's Way 4.43 avg rating — 7 ratings — published 2009 — 2 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	You're Joe's boy, ain't ya? Life's Lessons for Living, Loving, & Leading 4.29 avg rating — 7 ratings — published 1999 — 3 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	30-Day Journey to Accelerate Your Success: Elevate Your Performance and Fuel Your Professional Growth by Phillip Van Hooser (Goodreads Author), Alyson Van Hooser (Goodreads Author) 3.80 avg rating — 5 ratings — 2 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Willie: Chofer y profesor: 6 secretos para cortejar, entusiasmar y ganarse a los clientes y asegurarse su lealtad 4.67 avg rating — 3 ratings — published 2007	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	It Takes More Than Guts 4.33 avg rating — 3 ratings — published 2003 — 2 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Earning the Right to Be Heard: Sell Your Ideas, Build Your Influence, Grow Your Opportunities 4.33 avg rating — 3 ratings — 2 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Leaders Ought to Know, Enhanced Edition: 11 Ground Rules for Common Sense Leadership it was amazing 5.00 avg rating — 2 ratings — published 2013	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars

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Phillip Van Hooser's Blog: Build Performance Blog

It’s Always Something: WHY LeadersHIP EMPATHY MATTERS MORE THAN EVER

Every leader eventually discovers a universal truth: employees always have something going on beneath the surface—personally, professionally, or emotionally. The leaders who recognize and navigate these challenges with leadership empathy build stronger teams, trust, and performance. Here’s a powerful example.

I recently overheard a conversation between two managers. One was clearly frustrated with

Phillip is Currently Reading

Phillip is currently reading

Team of Rivals: The Political Genius of Abraham Lincoln

by Doris Kearns Goodwin

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Aug 17, 2019 06:24AM

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Phillip Van Hooser wrote a new blog post It’s Always Something: WHY LeadersHIP EMPATHY MATTERS MORE THAN EVER Every leader eventually discovers a universal truth: employees always have something going on beneath the surface—personally, professionally, or emoti Read more of this blog post »
Nov 14, 2025 05:44AM · like

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