36 ratings | 1 review | avg rating:4.14

Phillip Van Hooser’s Followers (13)

Phillip’s Bookshelves

to-read (0)
currently-reading (1)
read (37)

Phillip’s Friends (376)

Sound Wisdom

114 books | 18 friends

Kary

116 books | 930 friends

Fadi زغموت

124 books | 3,552 friends

Lisa

1,335 books | 107 friends

Randye Kaye

550 books | 524 friends

David

2,041 books | 288 friends

Jon Lee

430 books | 1,003 friends

Jill

464 books | 113 friends

More friends…

Phillip Van Hooser

Goodreads Author

Born

The United States

Website

https://www.vanhooser.com

Twitter

philvanhooser

Genre

Business, Self Help

Member Since

April 2013

URL

https://www.goodreads.com/philvanhooser

edit data

Phillip Van Hooser, MBA, CSP, CPAE is committed to helping organizations transform their business outcomes by transforming the talent of their people.

He is an award-winning keynote speaker and author on leadership, service and communication. His titles include Leaders Ought To Know: 11 Ground Rules for Common Sense Leadership and We Need to Talk: Building Trust When Communicating Gets Critical.

His popular customer service book, Willie’s Way: 6 Secrets for Wooing, Wowing and Winning Customers and Their Loyalty, re-releasing Sep 3, 2019, offers business leaders and frontline staff a chance to reconnect with the fundamentals of good sales and customer service.

In 2014, Phil started a non-profit initiative for the development of rural-area mille

...more

Learn more
Ask the Author

To ask Phillip Van Hooser questions, please sign up.

Combine Editions
Phillip Van Hooser’s books

Average rating: 4.22 · 115 ratings · 15 reviews · 15 distinct works

	Willie’s Way: 6 Secrets for Wooing, Wowing, and Winning Customers and Their Loyalty 4.24 avg rating — 37 ratings — published 2005 — 5 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Leaders Ought to Know: 11 Ground Rules for Common Sense Leadership 3.96 avg rating — 25 ratings — published 2013 — 6 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	We Need to Talk: Building Trust When Communicating Gets Critical by Phillip Van Hooser (Goodreads Author), Kevin VanHooser (Illustrator) 4.32 avg rating — 22 ratings — published 2010 — 6 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Willie's Way 4.43 avg rating — 7 ratings — published 2009 — 2 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	You're Joe's boy, ain't ya? Life's Lessons for Living, Loving, & Leading 4.29 avg rating — 7 ratings — published 1999 — 3 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	30-Day Journey to Accelerate Your Success: Elevate Your Performance and Fuel Your Professional Growth by Phillip Van Hooser (Goodreads Author), Alyson Van Hooser (Goodreads Author) 3.80 avg rating — 5 ratings — 2 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Willie: Chofer y profesor: 6 secretos para cortejar, entusiasmar y ganarse a los clientes y asegurarse su lealtad 4.67 avg rating — 3 ratings — published 2007	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	It Takes More Than Guts 4.33 avg rating — 3 ratings — published 2003 — 2 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Earning the Right to Be Heard: Sell Your Ideas, Build Your Influence, Grow Your Opportunities 4.33 avg rating — 3 ratings — 2 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Leaders Ought to Know, Enhanced Edition: 11 Ground Rules for Common Sense Leadership it was amazing 5.00 avg rating — 2 ratings — published 2013	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars

More books by Phillip Van Hooser…

229 posts
Phillip Van Hooser's Blog: Build Performance Blog

How to Have Difficult Conversations at Work

If you struggle with how to have difficult conversations at work, it’s probably not because you’re weak.

It’s because you care.

But here’s what I know about leadership: avoiding difficult conversations doesn’t protect trust — it erodes it.

If you feel the tension, your team does too. They notice the misalignment. They know something isn’t being said. And they’re waiting on you.

Hard conversations at w

Phillip is Currently Reading

Phillip is currently reading

Team of Rivals: The Political Genius of Abraham Lincoln

by Doris Kearns Goodwin

bookshelves: currently-reading

Rate this book

Clear rating

1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars

Aug 17, 2019 06:24AM

rss
Phillip’s Recent Updates

Phillip Van Hooser wrote a new blog post How to Have Difficult Conversations at Work If you struggle with how to have difficult conversations at work, it’s probably not because you’re weak.It’s because you care.But here’s what I know a Read more of this blog post »
Feb 20, 2026 05:23AM · like

More of Phillip's books…

Phillip’s Friend Comments

No comments have been added yet.