Ron Zemke’s Followers (2)

Ron Zemke

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Ron Zemke’s books

Average rating: 3.84 · 683 ratings · 49 reviews · 56 distinct works • Similar authors

	Delivering Knock Your Socks Off Service 3.71 avg rating — 211 ratings — published 1991 — 27 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Generations at Work: Managing the Clash of Veterans, Boomers, Xers, and Nexters in Your Workplace by Ron Zemke, Claire Raines 3.92 avg rating — 188 ratings — published 1999 — 5 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Generations at Work: Managing the Clash of Boomers, Gen Xers, and Gen Yers in the Workplace by Ron Zemke, Bob Filipczak, Claire Raines 3.99 avg rating — 93 ratings — published 2013 — 8 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Knock Your Socks Off Service Recovery by Ron Zemke, Chip Bell (Goodreads Author) 4.09 avg rating — 22 ratings — published 2000 — 7 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	The Service Edge: 101 Companies That Profit from Customer Care by Ron Zemke, Dick Schaaf 4.09 avg rating — 11 ratings — published 1989 — 6 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Best Practices in Customer Service 3.78 avg rating — 9 ratings — published 1999 — 3 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	E-Service: 24 Ways to Keep Your Customers-When the Competition Is Just a Click Away by Ron Zemke, Tom Connellan liked it 3.00 avg rating — 10 ratings — published 2000 — 2 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Dịch Vụ Sửng Sốt Khách Hàng Sững Sờ by Ron Zemke, Kristin Anderson 3.75 avg rating — 4 ratings	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Taking Care of Business: 101 Ways to Keep Your Customers Coming Back, without Whining, Groveling or Giving away the Store really liked it 4.00 avg rating — 2 ratings — published 1991	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Delivering Knock Your Socks Off Service: EBook Edition by Ron Zemke, Bobette Hayes Williamson really liked it 4.00 avg rating — 2 ratings — published 2001 — 2 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars

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Quotes by Ron Zemke (?)

“Customers don't distinguish between you and the company you work for. To the customer's way of thinking, you are the company.”
― Ron Zemke, Service America!: Doing Business in the New Economy

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Ron Zemke’s Followers (2)

Ron Zemke

Combine EditionsRon Zemke’s books

Combine Editions
Ron Zemke’s books