If you’ve ever worked outside of a high-performing team, you’ve seen all the symptoms of unhealthy conflict – such as undermining others, talking over people, and taking ownership of others’ ideas. For some, there is an insatiable appetite, a “need” even, to be right and to elevate themselves. When two or more people have this “need,” you’ll have conflict.

I’ve been that person to some degree. You’ve surely dealt with people that dig in to their ideas and do whatever it takes to ha...