10 books
—
6 voters
Customer Service
“
For every dilemma, find at least three or four possible solutions. The creative process leads to better results.
”
― Who's Your Gladys?: How to Turn Even the Most Difficult Customer into Your Biggest Fan
― Who's Your Gladys?: How to Turn Even the Most Difficult Customer into Your Biggest Fan
“
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78 members,
last active 5 years ago
A book club for CXMs at Amazon
3 members,
last active 12 years ago
Kellex Book Club
Mindset - Leadership - Personal Development - Business - Success
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last active 3 years ago
































