“The final relationship that cannot be ignored is with disrupters:

They are individuals who cause trouble for sport - inciting opposition
to management for a variety of reasons, most of them petty.

Usually these people have good performance - that's their cover - and so
they are endured or appeased.


A company that manages people well takes disrupters head-on.

First they give them very tough evaluations, naming their bad behaviour
and demanding it change.

Usually it won't. Disrupters are a personality type.
If that's the case, get them out of the way of people trying to do their
jobs.

They're poison.”