“The surest way to keep a problem from being solved is to deny that problem exists. Telling people not to complain is a way of keeping social issues from being addressed. It trivializes the grievances of the vulnerable, making the burdened feel like burdens. Telling people not to complain is an act of power, a way of asserting that one's position is more important than another one's pain. People who say "stop complaining" always have the right to stop listening. But those who complain have often been denied the right to speak.”