Brand Credibility Quotes

Quotes tagged as "brand-credibility" Showing 1-2 of 2

Warren Kornblum

“Handled properly, a single resolved mistake can build more trust than a hundred flawless transactions.”
― Warren Kornblum, Notes from the Brand Stand: Thoughts on Emotional Branding from Someone Who Has Fought for Consumer Attention and Won

tags: brand-credibility, business-growth, customer-experience, customer-trust, leadership, marketing-nonfiction, memorable-insight, service-recovery

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Warren Kornblum

“Trust isn’t based on words—it’s established through proof.”
― Warren Kornblum, Notes from the Brand Stand: Thoughts on Emotional Branding from Someone Who Has Fought for Consumer Attention and Won

tags: brand-builders, brand-credibility, business-strategy, customer-experience, leadership-lessons, marketing-nonfiction, proof, trust

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