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“Sample Phrases of Apology Offer a phrase of apology whenever you feel it will encourage empathy between the other person and you.”
― Powerful Phrases for Dealing with Difficult People: Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities
― Powerful Phrases for Dealing with Difficult People: Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities
“Whenever someone criticizes you, view the criticism a growth opportunity. Analyze the criticism. If it's valid, decide what you can do to improve. If you need additional training to correct the problem, ask for it. If the criticisms continue and have no validity, you can continue ignoring the criticizer, continue thanking the person for his or her opinion, or decide to confront the person. Before entering into a conflict resolution discussion, think through the likely conversation. You may catch the criticizer off guard, and the person may respond as Mark did by brushing off the criticisms as jokes. Don't let the person off the hook or the behavior is apt to continue. Make sure the person understands why the criticisms create a problem for you. State specifically how you expect to be treated. Agree on a resolution and offer a phrase of reconciliation.”
― Powerful Phrases for Dealing with Difficult People: Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities
― Powerful Phrases for Dealing with Difficult People: Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities
“Apply the following principles when dealing with a criticizer: The first time someone criticizes you, choose whether you want to ignore the remark or act on it. If you choose to respond, try saying: “Thank you for your opinion.” This is apt to end the conversation.”
― Powerful Phrases for Dealing with Difficult People: Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities
― Powerful Phrases for Dealing with Difficult People: Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities
“Going forward, I expect you to treat me respectfully. If you don't or can't, then please don't say anything to me. (compromise) I don't deserve to be treated this way, and I'm not going to accept it anymore”
― Powerful Phrases for Dealing with Difficult People: Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities
― Powerful Phrases for Dealing with Difficult People: Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities
“or if the bully denies the behavior, give examples. Understand that you may not get the bully to back down and agree that the behavior was out of line. Be prepared to offer your resolution by stating specifically how you expect to be treated. If the bullying continues, document each incident. Your documentation should speak for itself so include date and time, what the person said or did, and if there were any witnesses to the conversation.”
― Powerful Phrases for Dealing with Difficult People: Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities
― Powerful Phrases for Dealing with Difficult People: Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities
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Renee’s 2025 Year in Books
Take a look at Renee’s Year in Books, including some fun facts about their reading.
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666 friends
2,530 books
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4,526 friends
63 books
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22 friends
457 books
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97 friends
128 books
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41 friends
77 books
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4,949 friends
0 books
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5 friends
1 book
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1 friend
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