Juan

“The rate of growth depends primarily on three things: the profitability of each customer, the cost of acquiring new customers, and the repeat purchase rate of existing customers. The higher these values are, the faster the company will grow and the more profitable it will be. These are the drivers of the company’s growth model.”
― Eric Ries, The Lean Startup: How Today's Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses

“Dropbox needed to test its leap-of-faith question: if we can provide a superior customer experience, will people give our product a try? They believed—rightly, as it turned out—that file synchronization was a problem that most people didn’t know they had. Once you experience the solution, you can’t imagine how you ever lived without it.”
― Eric Ries, The Lean Startup: How Today's Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses

“I believe anyone can teach anyone anything. But I mean this in a specific sense. If you have two dedicated, reasonably intelligent people, one interested in teaching and the other wanting to learn, something great can happen. Think master and apprentice, mentor and protégé. For learning, small numbers win. The success of this one-on-one method is proven throughout history; many so-called prodigies were tutored by a parent or family friend (Einstein, Picasso, and Mozart all qualify). Yes, they had amazing, inherent talent, but they were still privately taught by people invested in their learning. Teaching is intimacy of the mind, and you can’t achieve that if you must work in large numbers.”
― Scott Berkun, Confessions of a Public Speaker

“Mission Control Center (MCC) at the Johnson Space Center (JSC) has got to be one of the most formidable and intellectually stimulating classrooms in the world. Everyone in the room has hard-won expertise in a particular technical area, and they are like spiders, exquisitely sensitive to any vibration in their webs, ready to pounce on problems and efficiently dispose of them.”
― Chris Hadfield, An Astronaut's Guide to Life on Earth