Patricia Henderson

“Understanding your evolving customer is as vital as understanding your product.”
― Hendrith Vanlon Smith Jr., GAME CHANGR6: An Executives Guide to Dominating Change, by applying the R6 Resilience Change Management Framework

“Empowerment and distributed decision-making are
hallmarks of adaptable structures.”
― Hendrith Vanlon Smith Jr., GAME CHANGR6: An Executives Guide to Dominating Change, by applying the R6 Resilience Change Management Framework

“True resilience requires leaders to embrace discomfort and uncertainty.”
― Hendrith Vanlon Smith Jr., GAME CHANGR6: An Executives Guide to Dominating Change, by applying the R6 Resilience Change Management Framework

“Everything the business does should revolve around providing value to the target market. And if their definition of value changes, the business must change.”
― Hendrith Vanlon Smith Jr., GAME CHANGR6: An Executives Guide to Dominating Change, by applying the R6 Resilience Change Management Framework