Melanie Kahl

“Fundamental Attribution Error.” The error lies in our inclination to attribute people’s behavior to the way they are rather than to the situation they are in.”
― Chip Heath, Switch: How to Change Things When Change Is Hard

“We chose too small a word in the decade of my birth—tolerance—to make the world we want to live in now. We opened to the racial difference that had been there all along, separate but equal, and to a new infusion of religions, ethnicities, and values. But tolerance doesn’t welcome. It allows, endures, indulges. In the medical lexicon, it is about the limits of thriving in an unfavorable environment.”
― Krista Tippett, Becoming Wise Deluxe: An Inquiry into the Mystery and Art of Living

“And that’s the first surprise about change: What looks like a people problem is often a situation problem.”
― Chip Heath, Switch: How to Change Things When Change Is Hard

“I’ve come to understand the cumulative dialogue of my work as a kind of cartography of wisdom about our emerging world. This book is a map in words to important territory we all are on now together. It’s a collection of pointers that treat the margins as seriously as the noisy center. For change has always happened in the margins, across human history, and it’s happening there now. Seismic shifts in common life, as in geophysical reality, begin in spaces and cracks.”
― Krista Tippett, Becoming Wise: An Inquiry into the Mystery and Art of Living