it is a case of how looking at a problem through different lenses can jog new insights, new metaphors – and new solutions.
“I had never surfed so loosely in waves that size. I felt immortal.”
― Barbarian Days: A Surfing Life
― Barbarian Days: A Surfing Life
“from a customer’s perspective, when something goes wrong, the overriding sentiment is: Help me fix it.”
― The Effortless Experience: Conquering the New Battleground for Customer Loyalty
― The Effortless Experience: Conquering the New Battleground for Customer Loyalty
Q&A with Henk de Kruyff
— 6 members
— last activity Feb 15, 2011 11:51AM
Anything you want to know about Henk de Kruyff can be asked here. Whether your curiosity will be satisfied is another question. Henk is known to be ra ...more
Mike’s 2025 Year in Books
Take a look at Mike’s Year in Books, including some fun facts about their reading.
More friends…
Polls voted on by Mike
Lists liked by Mike







































