By “radical,” I mean “essential,” in the spirit of the French writer Antoine de Saint-Exupéry’s The Little Prince: “One sees clearly only with the heart. What is essential is invisible to the eye.”
“No matter who you are, you need two kinds of friends in your life. The first kind is one you can call when something good happens, and you need someone who will be excited for you. Not a fake excitement veiling envy, but a real excitement. You need someone who will actually be more excited for you than he would be if it had happened to him. The second kind of friend is somebody you can call when things go horribly wrong—when your life is on the line and you only have one phone call. Who is it going to be? Bill Campbell is both of those friends.”
― The Hard Thing About Hard Things: Building a Business When There Are No Easy Answers
― The Hard Thing About Hard Things: Building a Business When There Are No Easy Answers
“The key metrics in the ownership economy are conversion rate, transaction size, and economies of scale. In the Membership Economy they are retention and customer lifetime value.”
― The Membership Economy
― The Membership Economy
Tsung-Ting’s 2024 Year in Books
Take a look at Tsung-Ting’s Year in Books, including some fun facts about their reading.
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