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“Service is a promise that cannot be seen, touched, or felt through any of our external senses.”
― The Bright Idea Box: A Proven System to Drive Employee Engagement and Innovation
― The Bright Idea Box: A Proven System to Drive Employee Engagement and Innovation
“After each customer interaction, notice if you gave them a “happy to see you” kind of experience.”
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Josef Andres’s 2025 Year in Books
Take a look at Josef Andres’s Year in Books, including some fun facts about their reading.
331 books
|
46 friends
1 book
|
13 friends
113 books
|
33 friends
0 books
|
32 friends
1 book
|
300 friends
717 books
|
43 friends
56 books
|
25 friends
1 book
|
16 friends
More friends…
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