“After each customer interaction, notice if you gave them a “happy to see you” kind of experience.”
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“Service is a promise that cannot be seen, touched, or felt through any of our external senses.”
― The Bright Idea Box: A Proven System to Drive Employee Engagement and Innovation
― The Bright Idea Box: A Proven System to Drive Employee Engagement and Innovation
Josef Andres’s 2024 Year in Books
Take a look at Josef Andres’s Year in Books, including some fun facts about their reading.
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