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Graham
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Businesses that invite their customers into a heroic story grow. Businesses that don’t are forgotten. May we all be richly rewarded for putting our customers’ stories above our own.
“If we have data, let’s look at data. If all we have are opinions, let’s go with mine.”
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“If any young men come for Mary or Kitty, send them in, for I am quite as leisure.”
― Pride and Prejudice
― Pride and Prejudice
“Your employees will test you on your cultural virtues, either accidentally or on purpose, so before you put one into your company, ask yourself, “Am I willing to pass the test on this?”
― What You Do Is Who You Are: How to Create Your Business Culture
― What You Do Is Who You Are: How to Create Your Business Culture
“4 Important Questions to Continually Ask Yourself:
“How have I been complicit in creating the conditions I say I don’t want?”
“What am I not saying that needs to be said?”
“What am I saying that’s not being heard?”
“What’s being said that I’m not hearing?”
―
“How have I been complicit in creating the conditions I say I don’t want?”
“What am I not saying that needs to be said?”
“What am I saying that’s not being heard?”
“What’s being said that I’m not hearing?”
―
“I realized that “being prepared” can sometimes be a euphemism for being scared to let go. How much we carry—whether it is on our bicycle, in our bag, or in our home—is often directly related to how little we trust in life to guide us well, and in others to help us out in a pinch. To this day, I have found that traveling light yields a far richer experience.”
― Apartment Therapy: The Eight-Step Home Cure
― Apartment Therapy: The Eight-Step Home Cure
Coffee Shop University
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A book about cultural differences ... The place Bailey’s Gym, Los Angeles, California—6am—the fall of 1999… From a bourgeois neighborhood in Beirut t ...more
Graham’s 2025 Year in Books
Take a look at Graham’s Year in Books, including some fun facts about their reading.
1,704 books
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46 friends
225 books
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13 friends
4,160 books
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46 friends
493 books
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130 friends
396 books
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180 friends
427 books
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32 friends
398 books
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73 friends
467 books
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29 friends
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