Thanh Pham

“Remember our definition of management? A manager’s job is to get better outcomes from a group of people working together through influencing purpose, people, and process.”
― Julie Zhuo, The Making of a Manager: What to Do When Everyone Looks to You

“A sociopath is often described as someone with little or no conscience. I’ll leave it to the psychologists to decide whether Holmes fits the clinical profile, but there’s no question that her moral compass was badly askew. I’m fairly certain she didn’t initially set out to defraud investors and put patients in harm’s way when she dropped out of Stanford fifteen years ago. By all accounts, she had a vision that she genuinely believed in and threw herself into realizing. But in her all-consuming quest to be the second coming of Steve Jobs amid the gold rush of the “unicorn” boom, there came a point when she stopped listening to sound advice and began to cut corners. Her ambition was voracious and it brooked no interference. If there was collateral damage on her way to riches and fame, so be it.”
― John Carreyrou, Bad Blood: Secrets and Lies in a Silicon Valley Startup

“The first big part of your job as a manager is to ensure that your team knows what success looks like and cares about achieving it.”
― Julie Zhuo, The Making of a Manager: What to Do When Everyone Looks to You

“Boats that stay in the harbor are safe, sweetheart, but that's not what boats were built for.”
― Fredrik Backman, Anxious People