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Matthew E Edgar
https://blog.mattedgar.com
To create human value through service experiences, we need to create holistic, responsive, and adaptive relationships between companies and customers.
“At the end of every scientific paper there is a familiar coda: more research is needed, more research is needed. What, I wondered, if we added a new coda: more action is needed. It need not be discordant with the first.”
― The Health Gap: The Challenge of an Unequal World
― The Health Gap: The Challenge of an Unequal World
“Multi-disciplinary and multi-organisational work does not depend on designing the perfect system, but on enabling people to work together with shared intentions and a sense of personal and professional agency”
― Intelligent Kindness: Rehabilitating the Welfare State
― Intelligent Kindness: Rehabilitating the Welfare State
“Studying and enhancing the “information environment” for decision-making, as Rasmussen and Svedung put it, can be a good place to start.46 This information environment, after all, is where assessments are made, decisions are shaped, in which local rationality is created. It is the place where the social and the technical meet; where risk itself is constructed.”
― Drift into Failure: From Hunting Broken Components to Understanding Complex Systems
― Drift into Failure: From Hunting Broken Components to Understanding Complex Systems
“Pasteur had no sooner injected an anti-rabies vaccine into Joseph Meister than the hygienists were already declaring the ‘end of infectious diseases’; Sony gets the heads of two anthropomorphic robots to nod, and voilà, posthumanism is already declared to have arrived! The Moderns could never check a fact or promote a technique except by combining the ideal of objective knowledge with magic. They were always looking for a magic bullet.”
― After Lockdown: A Metamorphosis
― After Lockdown: A Metamorphosis
“When applying agile practices at the portfolio level, similar benefits accrue: • Demonstrable results—Every quarter or so products, or at least deployable pieces of products, are developed, implemented, tested, and accepted. Short projects deliver chunks of functionality incrementally. • Customer feedback—Each quarter product managers review results and provide feedback, and executives can view progress in terms of working products. • Better portfolio planning—Portfolio planning is more realistic because it is based on deployed whole or partial products. • Flexibility—Portfolios can be steered toward changing business goals and higher-value projects because changes are easy to incorporate at the end of each quarter. Because projects produce working products, partial value is captured rather than being lost completely as usually happens with serial projects that are terminated early. • Productivity—There is a hidden productivity improvement with agile methods from the work not done. Through constant negotiation, small projects are both eliminated and pared down.”
― Agile Project Management: Creating Innovative Products
― Agile Project Management: Creating Innovative Products
Matthew E Edgar’s 2025 Year in Books
Take a look at Matthew E Edgar’s Year in Books, including some fun facts about their reading.
307 books
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16 friends
74 books
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35 friends
233 books
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14 friends
234 books
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60 friends
321 books
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17 friends
2 books
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270 friends
517 books
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52 friends
117 books
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192 friends
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