Jason Brewster

“When there is trust, conflict becomes nothing but the pursuit of truth, an attempt to find the best possible answer.”
― Patrick Lencioni, The Advantage: Why Organizational Health Trumps Everything Else In Business

“The only way for the leader of a team to create a safe environment for his team members to be vulnerable is by stepping up and doing something that feels unsafe and uncomfortable first. By getting naked before anyone else, by taking the risk of making himself vulnerable with no guarantee that other members of the team will respond in kind, a leader demonstrates an extraordinary level of selflessness and dedication to the team. And that gives him the right, and the confidence, to ask others to do the same.”
― Patrick Lencioni, The Advantage: Why Organizational Health Trumps Everything Else In Business

“Healthy organizations believe that performance management is almost exclusively about eliminating confusion. They realize that most of their employees want to succeed, and that the best way to allow them to do that is to give them clear direction, regular information about how they’re doing, and access to the coaching they need.”
― Patrick Lencioni, The Advantage: Why Organizational Health Trumps Everything Else In Business

“When team members trust one another, when they know that everyone on the team is capable of admitting when they don’t have the right answer, and when they’re willing to acknowledge when someone else’s idea is better than theirs, the fear of conflict and the discomfort it entails is greatly diminished. When there is trust, conflict becomes nothing but the pursuit of truth, an attempt to find the best possible answer. It is not only okay but desirable.”
― Patrick Lencioni, The Advantage: Why Organizational Health Trumps Everything Else In Business