Jason Brewster

“Healthy organizations believe that performance management is almost exclusively about eliminating confusion. They realize that most of their employees want to succeed, and that the best way to allow them to do that is to give them clear direction, regular information about how they’re doing, and access to the coaching they need.”
― Patrick Lencioni, The Advantage: Why Organizational Health Trumps Everything Else In Business

“Some cannot loosen their own chains and can nonetheless redeem their friends.”
― Friedrich Nietzsche, Thus Spoke Zarathustra

“When team members trust one another, when they know that everyone on the team is capable of admitting when they don’t have the right answer, and when they’re willing to acknowledge when someone else’s idea is better than theirs, the fear of conflict and the discomfort it entails is greatly diminished. When there is trust, conflict becomes nothing but the pursuit of truth, an attempt to find the best possible answer. It is not only okay but desirable.”
― Patrick Lencioni, The Advantage: Why Organizational Health Trumps Everything Else In Business

“the fundamental attribution error is the tendency of human beings to attribute the negative or frustrating behaviors of their colleagues to their intentions and personalities, while attributing their own negative or frustrating behaviors to environmental factors.”
― Patrick Lencioni, The Advantage: Why Organizational Health Trumps Everything Else In Business