Sundar

“The Pool of Shared Meaning is the birthplace of synergy”
― Kerry Patterson, Crucial Conversations: Tools for Talking When Stakes are High

“A new buoyancy took over, the buoyancy of arrival. It brings with it a renewed sense of being that blossoms just before the end of a journey. No matter how long or tiring the journey, the bothersome bits are shelved and forgotten in those final minutes. Impending arrival shifts the traveller’s mindset into hopeful optimism that a new and unexplored phase is about to begin.”
― Monisha Rajesh, Around India in 80 Trains

“Let’s say that your significant other has been paying less and less attention to you. You realize he or she has a busy job, but you still would like more time together. You drop a few hints about the issue, but your loved one doesn’t handle it well. You decide not to put on added pressure, so you clam up. Of course, since you’re not all that happy with the arrangement, your displeasure now comes out through an occasional sarcastic remark. “Another late night, huh? I’ve got Facebook friends I see more often.” Unfortunately (and here’s where the problem becomes self-defeating), the more you snip and snap, the less your loved one wants to be around you. So your significant other spends even less time with you, you become even more upset, and the spiral continues. Your behavior is now actually creating the very thing you didn’t want in the first place. You’re caught in an unhealthy, self-defeating loop.”
― Kerry Patterson, Crucial Conversations Tools for Talking When Stakes Are High

“People who are skilled at dialogue do their best to make it safe for everyone to add their meaning to the shared pool--even ideas that at first glance appear controversial, wrong, or at odds with their own beliefs. Now, obviously they don't agree with every idea; they simply do their best to ensure that all ideas find their way into the open.”
― Kerry Patterson, Crucial Conversations: Tools for Talking When Stakes are High