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The Process Principle
Grove argued that a manager's output equals the output of their organization plus the output of the neighboring organizations they influence. The process principle means focusing on the activities that produce results, not just the results themselves. If you manage the right inputs and processes consistently, the outputs follow. A manager's job is to design and tend the process — not to heroical
— Apr 27, 2026 07:25AM
Grove argued that a manager's output equals the output of their organization plus the output of the neighboring organizations they influence. The process principle means focusing on the activities that produce results, not just the results themselves. If you manage the right inputs and processes consistently, the outputs follow. A manager's job is to design and tend the process — not to heroical
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