Ebi’s Reviews > The Power of Habit: Why We Do What We Do in Life and Business > Status Update
Ebi
is on page 137 of 375
Willpower isn't just a skill. it's a muscle, like the muscles in your arms or legs, and it gets tired as it works harder, so there is less power left over for other things.
— Dec 07, 2021 03:03AM
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Ebi’s Previous Updates
Ebi
is on page 145 of 375
LATTE method:
We Listen to the customer, Acknowledged their complaint, Take action by solving a problem, Thank them, and then Explain why the problem occurred.
— Dec 07, 2021 03:06AM
We Listen to the customer, Acknowledged their complaint, Take action by solving a problem, Thank them, and then Explain why the problem occurred.
Ebi
is on page 124 of 375
"Not sharing an opportunity to learn is a cardinal sin."
Paul O'Neill - chairman and CEO of industrial giant Alcoa
— Nov 09, 2021 11:00PM
Paul O'Neill - chairman and CEO of industrial giant Alcoa
Ebi
is on page 59 of 375
"Foaming is a huge reward," said Sinclair, the brand manager. "Shampoo doesn't have to foam, but we add foaming chemicals because people expect it each time they wash their hair. Same thing with laundry detergent. And toothpaste — now every company adds sodium laureth sulfate to make toothpaste foam more. There's no cleaning benefit, but people feel better when there's a bunch of suds around their mouth..."
— Sep 04, 2021 09:08AM
