Rick Wong's Blog
November 4, 2025
Sales vs Marketing: Why Relationships Win
Author: Rick Wong
Do Enterprises Still Need Sales?In today’s AI-driven business landscape, many executives question whether traditional sales teams are still necessary. After all, digital marketing can generate leads, automate nurturing, and even guide customers through much of the buying journey. But when it comes to enterprise-level deals — where multiple stakeholders, large budgets, and complex solutions are involved — sales remains irreplaceable.
Enterprises still need sales because trust,...
August 21, 2025
Remote Selling in 2025
How are slick snake-oil sales persons able to make so many sales? They understand one thing: how to build trust. You may understand this too but sales today aren’t like it was a few years ago.
Today, up to 80% of B2B interactions occur online. Remote selling is now a must-have skill for any sales team that hopes to be successful in this modern era. However, this presents various challenges.
How can you build trust and close those deal...
5 Simple Strategies to Boost Small Business Profits
As a small business looking to increase profits, the obvious place to look is your sales team. However, improving the performance of your sales representatives in today’s highly competitive landscape will take more than applying traditional motivational approaches. It’s more than a numbers game or pushing your team to work harder.
You can only realize true and sustainable business revenue growth when you equip your team with the right tools a...
5 Practical Sales Coaching Ideas for Busy Managers
‘Oh, they’re just good at sales.’ We’ve heard this statement so many times when people encounter a successful sales professional. Admittedly, some people naturally have the skills suited for sales; however, many successful sales professionals are trained. The right training helps these professionals develop the right skills, mindset, and habits to not only be successful but also sustain the success in the long term.
Below, we explore sales coa...
What Is Sales Management?

A team could have the most talented players in the league and never win a title. This is true even for sales teams. You could have the best talent in the market and still fail to meet goals as an organization. This is why sales management is needed.
If you’re looking to achieve great results as well as to attract and maintain the best talent, it’s important to have a cohesive and collaborative team. In sports, you’ll hear coaches reference ‘a healthy locker room,’ whi...
June 19, 2025
5 Ways to Become More Reliable to Customers

If you’re looking to strengthen your brand, inspire repeat business, expand your portfolio, and retain clients, you should place greater emphasis on building strong relationships with customers.
Strong brands are able to maintain their dominance because their customers are not only their fans but also their advocates. These brands work to keep their customers within their ecosystem by building meaningful relationships.
Below, learn the answer to ‘why...
May 28, 2025
Servant Selling is the Most Successful Selling: Five Ways it Happens

Selling has changed drastically over the years. This is especially as a result of recent advancements in communication technology and AI. There is now a wide range of sales methodologies and frameworks in different industries.
However, one thing continues to hold despite shifting landscapes: people still make major buying decisions for personal reasons – your customer comes first. Customer-centric selling is key to success,...
May 8, 2025
Personal motivations for buying – found in customer history
Last weekend, my wife and I had a great time seeing Harry Connick Jr. in concert at Chateau Ste Michelle Winery – a wonderful outdoor venue. We couldn’t get side-by-side seating so we had seats one in front of the other. The couple to my right, without being asked, offered to move their chairs so we could sit together. There are wonderful people everywhere you go.
The people to my left arrived after most had been seated. A father, mother and twenty-something daughter worked their way across the ...
Business Development vs Sales: Don’t Get Caught in the Trap
There are many jobs posted for business development managers but when you read the job description it’s clear that the employer intends to hire salespeople. We see titles like Life Advisor, Personal Banker, and Global Accounts Manager, but the job descriptions call out objectives for increased insurance policies, loan applications, and revenue. Why does this happen?
1. Management doesn’t distinguish between business development and sales
2. Many great business people don’t want to be labeled as ...
Top 50 must-read blogs on Consultative Selling – The Five Abilities(R) in for the third straight year
The Five Abilities® makes the list of Top 50 must-read blogs on Consultative Selling for the third consecutive year.
http://www.docurated.com/all-things-productivity/top-50-must-read-blogs-consultative-selli ng
The Five Abilities is #19. The blogs are not in order of “quality or importance” as explained by Docurated.com below. It’s an honor to be included. Thanks Docurated.com
Top 50 Must-Read Blogs on Consultative Selling
Last updated 04:41h 15 Apr, 2016 in All Things Productivity by Cóbhan Phil...


