378 books
—
121 voters
Negotiation
“
From the strain
of binding opposites
comes harmony.
The harmony past knowing sounds
more deeply than the known.
”
― Fragments
― Fragments
“
Notice we said 'It sounds like . . .' and not 'I'm hearing that . . .' That's because the word 'I' gets people's guard up. When you say 'I,' it says you're more interested in yourself than the other person, and it makes you take personal responsibility for the words that follow—and the offense they might cause.
...more
”
― Never Split the Difference: Negotiating As If Your Life Depended On It
― Never Split the Difference: Negotiating As If Your Life Depended On It
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