Customer Relationship Management Quotes

“Saying, “I don’t have time for CRM.” is like saying, “I don’t have time to look at my GPS app because I am too busy trying to figure out the best way to get from here to there.”
― Bobby Darnell, Time For Dervin - Living Large In Geiggityville

“Relations be it personal or with customers are very sensitive in nature, If you only remember people in time of your need, they will surely not return the favor, instead their favor will benefit someone who often keeps in touch without any visible benefits. The relationship will last longer if we start earning it & not take it for granted.”
― ShahenshahHK

“CRM doesn't have to be awful. Just plan how all the relevant parts will play together to achieve concrete business objectives before you start the implementation - and let your people know about it.”
― Pedro Ahlers

“A customer relationship is built on customer value, not the real customer value but the perceived customer value.”
― Pooja Agnihotri, The Art of Running a Successful Wedding Services Business: The Missing Puzzle Piece You’re Looking For