Sales Management Training Quotes

“The first step to solving any problem is to accept one’s own accountability for creating it.”
― Stan Slap

“The first step out of the gate has to be knowing where you want to end up. What do you really want from your company?”
― Stan Slap

“In the innovation age customer experience is key. Your impression defines their expression”
― Fela Durotoye

“Being relevant to your customers only when you’re trying to sell something means choosing to be irrelevant to them for the rest of the time.”
― Stan Slap

“You don't have to fear your own company being perceived as human. You want it. People don't trust companies; they trust people.”
― Stan Slap

“There will be plenty of other problems in the future. This is as good a time as any to get ahead of them.”
― Stan Slap

“Your company is its own competition and can deliver itself debilitating blows the competition only dreams of.”
― Stan Slap

“Give me a person who sincerely wants to commit themselves to being a salesperson, and put them on my team and I will give you a hero. That has always been my mindset as a sales manager, whenever I have been in that position. I believe in people, and I seek to encourage them to perform at their best.”
― Michael Delaware, The Art of Sales Management: Lessons Learned on the Fly

“However, more important to all of that: the players played the game as a true team. There are many teams in baseball, but not all play as a team. Many merely play as a group of talented athletes, which is a huge difference over the course of a long season.”
― Michael Delaware, The Art of Sales Management: Lessons Learned on the Fly

“Is the competition really some mythical beast? No, not really. Knowing how to play your group of salespeople as a team, to overcome the group objective of winning the customers support, is the objective. The opposing team in proper viewpoint is not just the similar competing business to yours. Nor is it the competing franchises of your home office.
No, in order to really be effective in the market place as a surviving business, you must go beyond that philosophy. You must be willing to expand your viewpoint to fully understand who the competition truly is.
Your true competition is simply this: Anywhere that your customer would spend his or her dollars as opposed to spending them at your company or place of business.”
― Michael Delaware, The Art of Sales Management: Lessons Learned on the Fly

“I call these lessons ‘learned on the fly’ because the knowledge gained from the experiences connected with them were very much akin to the spirit of the centerfielder in baseball running backward at full speed, looking towards the heavens, trying to not lose sight of the ball or fail to notice the sensation of gravel from the warning track under his cleats as he knowingly approaches the blindside impact of an outfield wall. His focused intention guides him into trying to make the catch that will save the game for his team, his city and the harmony of the moment, despite the foreboding threat of a pending collision. Decisions in these situations are made in an instant. One weighs the purpose of the game, the success of the catch and one’s own safety of survival in a fleeting moment, and in all hopes one lives to tell about it in the glow of great success.”
― Michael Delaware, The Art of Sales Management: Lessons Learned on the Fly

“Have you ever seen someone buy a piece of furniture or clothing from New York, Chicago or London? Even though the exact same product was available right down the street at a local retailer for a fraction of the cost? This kind of phenomenon is referred to as ‘The expert from afar’ enticement that enraptures the naïve with the idea that things distant and far removed have more value because of the popularity of their location or the pedigree of the presenter. They often neglect to seek resources locally that offer the same product or practical wisdom, and do not employ the benefits of direct first hand observation to test the efficacy of what can be found close by within arm’s length.
Instead they venture afar without looking at what is often right in front of them, invisible because of proximity.
However, invisibility has its own value too. It allows one to carry on unnoticed, and go merrily about your own successful way.”
― Michael Delaware, The Art of Sales Management: Lessons Learned on the Fly

“I would like to express how I regard salespeople in general. I consider they embody a unified and diverse aggregate of the most able individuals in society and its workplace. In any economy, they are among the most valuable to its continued existence. They alone move the economy of a nation.”
― Michael Delaware, The Art of Sales Management: Lessons Learned on the Fly

“Saying, “I don’t have time for CRM.” is like saying, “I don’t have time to look at my GPS app because I am too busy trying to figure out the best way to get from here to there.”
― Bobby Darnell, Time For Dervin - Living Large In Geiggityville

“Don't Hire Good....Hire Great.”
― Diane Polnow, 7 Secrets of Building Elite Sales Teams: Proven Ways to Increase Sales Results - For Sales Managers and Sales Executives

“You Work For Your Team, They Don't Work For You.”
― Diane Polnow, 7 Secrets of Building Elite Sales Teams: Proven Ways to Increase Sales Results -- For Sales Managers and Sales Executives

“Micromanagement could have unintended consequences. Instead of getting people in line, it may cause them to leave.”
― Diane Polnow, 7 Secrets of Building Elite Sales Teams: Proven Ways to Increase Sales Results -- For Sales Managers and Sales Executives

“You can't run at your maximum if you're always pushing your limits. Neither can your team.”
― Diane Polnow, 7 Secrets of Building Elite Sales Teams: Proven Ways to Increase Sales Results -- For Sales Managers and Sales Executives

“People seldom pay for what you have, they pay for what they want.”
― Saji Ijiyemi

“No sales
No profits
Know sales
Know profits”
― Rob Liano

“Stop making your needs analysis a medical or financial exam. Ask questions in the prospect's interest,
not yours.”
― Rob Liano

“It's unfair to hire someone and expect success if you aren't providing any sales training or support.”
― Rob Liano

“Sales is simply having a conversation, where the goal is to discern how you can serve the prospect.”
― Rob Liano

“You'll rarely have a product or price advantage today. What separates the best is exceptional service, their level of expertise and, the value they provide.”
― Rob Liano

“Cold calling sucks, but only when you suck at cold calling.”
― Rob Liano

“The quality of organizational leadership, culture, and strategy determine competitive advantage and customer loyalty. This is the source of shareholder value.”
― Paul R. Fournier, Anonymous Cultures, The Silent Majority: Strategies in Culture Management and Leadership

“Stop looking for the best leads and start creating the best sales people.”
― Rob Liano

“If you worry about taking care of the customer, you’ll never have to worry about making money.”
― Rob Liano

“Sales Funnel is how you trap customers and hope they don’t escape. A sales funnel is the seductive term for the process of guiding prospects from “I’m curious” to “Here, take my money.” Sales funnels are powerful, but don’t mistake manipulation for loyalty.”
― Renata Škarpa, Chaos.: Where dreams, disasters, and money collide.

“Sales is digital. You win or loose. I like it.”
― Christian Nicolai, 4steps2win: A Winning Approach to Complex B2B Sales