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Customer Retention Quotes

Quotes tagged as "customer-retention" Showing 1-4 of 4
Pooja Agnihotri
“When you send out a feedback form to your customers and they share their opinions with you, don’t just ignore them. It’s time for you to make a decision based on what your customers have just shared with you.”
Pooja Agnihotri, Market Research Like a Pro

Janna Cachola
“It's okay to have a faulty product, it's not okay to have a faulty customer service. We cannot control engineering issues or weather, but we can control how we serve our guests.”
Janna Cachola

Frank Sonnenberg
“You work hard to attract new customers. Why not invest the same effort in retaining them?”
Frank Sonnenberg, The Path to a Meaningful Life