“Anytime you're tempted to upsell someone else, stop what you're doing and upserve instead.”
― To Sell is Human: The Surprising Truth About Moving Others
― To Sell is Human: The Surprising Truth About Moving Others
“My appreciation of the power of hospitality and my desire to harness it have been the greatest contributors to whatever success my restaurants and businesses have had. I’ve learned how crucially important it is to put hospitality to work, first for the people who work for me and subsequently for all the other people and stakeholders who are in any way affected by our business—in descending order, our guests, community, suppliers, and investors. I call this way of setting priorities “enlightened hospitality.” It stands some more traditional business approaches on their head, but it’s the foundation of every business decision and every success we’ve had.”
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“I’ve come to believe that connecting is one of the most important business—and life—skill sets you’ll ever learn. Why? Because, flat out, people do business with people they know and like. Careers—in every imaginable field—work the same”
― Never Eat Alone: And Other Secrets to Success, One Relationship at a Time
― Never Eat Alone: And Other Secrets to Success, One Relationship at a Time
“We must come to the Bible with the purpose of self-exposure consciously in mind. I suspect not many people make more than a token stab in that direction. It's extremely hard work. It makes Bible study alternately convicting and reassuring, painful and soothing, puzzling and calming, and sometimes dull - but not for long if our purpose is to see ourselves better.”
― Inside Out
― Inside Out
Chris’s 2024 Year in Books
Take a look at Chris’s Year in Books, including some fun facts about their reading.
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