When customers make requests for new product features, they are usually focused on solving just one problem and are not thinking of how their requested solution will impact other product or service functions.
“Beasts avoid the dangers which they see, and when they have escaped them are free from care; but we men torment ourselves over that which is to come as well as over that which is past.”
― Seneca's Letters from a Stoic
― Seneca's Letters from a Stoic
“The problem is that conventional questioning and research techniques are designed to confirm known knowns and reduce uncertainty.”
― Never Split the Difference: Negotiating as if Your Life Depended on It
― Never Split the Difference: Negotiating as if Your Life Depended on It
Tadas’s 2024 Year in Books
Take a look at Tadas’s Year in Books, including some fun facts about their reading.
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