Matthew Liebmann

“I see companies these days where thoughts of “exits” are foremost in the minds of top management and board, and it is so clear that this value will infect the decision making down to the smallest choice by the most junior employee. Do we create something that is good, or just that seems good and might get us acquired or funded?”
― Brad Stone, The Everything Store: Jeff Bezos and the Age of Amazon

“Pursuing a customer-intimate strategy requires a fundamental shift of focus, from product to customer. This means getting all the functional groups involved.”
― Bryan Pearson, The Loyalty Leap: Turning Customer Information Into Customer Intimacy

“According to The Echo Nest, a “music intelligence start-up,” your music-based Code Halos can tell much more about you than just what kind of music you like to listen to.14 They can also reveal your tastes in food, movies, and literature as well as your product preferences, political leanings, and even measures of intelligence.”
― Malcolm Frank, Code Halos: How the Digital Lives of People, Things, and Organizations are Changing the Rules of Business