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“Thank your customer for complaining and mean it. Most will never bother to complain. They'll just walk away.”
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“If you take the approach of “earning” your customers’ business every day and treating them well, they’re less likely to try someone else.”
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“How you think about your customers influences how you respond to them.”
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“Clients don't pay you to try. Their least expectation is to at least get from you value for their money. However, your aim should be to wow them.”
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“The 'U' goes before 'ME' in Customer.”
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Srinivas’s 2024 Year in Books
Take a look at Srinivas’s Year in Books, including some fun facts about their reading.
3 books
|
156 friends
4 books
|
115 friends
0 books
|
11 friends
47 books
|
65 friends
52 books
|
61 friends
192 books
|
528 friends
5 books
|
116 friends
24 books
|
168 friends
More friends…
Favorite Genres
Polls voted on by Srinivas
Lists liked by Srinivas
