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“After each customer interaction, notice if you gave them a “happy to see you” kind of experience.”
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“Clients don't pay you to try. Their least expectation is to at least get from you value for their money. However, your aim should be to wow them.”
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“Make your customers comfortable and they will give you their lives.”
― Copy This!: Lessons from a Hyperactive Dyslexic who Turned a Bright Idea Into One of America's Best Companies
― Copy This!: Lessons from a Hyperactive Dyslexic who Turned a Bright Idea Into One of America's Best Companies
“Be a worthy company and clients will come.”
― Wealth of Words
― Wealth of Words
“Even your most loyal customers always have a choice about where to take their business.”
― Who's Your Gladys?: How to Turn Even the Most Difficult Customer into Your Biggest Fan
― Who's Your Gladys?: How to Turn Even the Most Difficult Customer into Your Biggest Fan
Srinivas’s 2024 Year in Books
Take a look at Srinivas’s Year in Books, including some fun facts about their reading.
3 books
|
156 friends
4 books
|
115 friends
0 books
|
11 friends
47 books
|
65 friends
52 books
|
61 friends
192 books
|
528 friends
5 books
|
116 friends
24 books
|
168 friends
More friends…
Favorite Genres
Polls voted on by Srinivas
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