The key to successful change is measuring and understanding the right things with a focus on capabilities—not on maturity.
“Any improvements made anywhere besides the bottleneck are an illusion.”
― The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win
― The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win
“technical debt’ that is not being paid down. It comes from taking shortcuts, which may make sense in the short-term. But like financial debt, the compounding interest costs grow over time. If an organization doesn’t pay down its technical debt, every calorie in the organization can be spent just paying interest, in the form of unplanned work.”
― The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win
― The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win
“Being able to take needless work out of the system is more important than being able to put more work into the system.”
― The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win
― The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win
“Something seems wrong in a world where half the e-mail messages sent are urgent. Can everything really be that important?”
― The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win
― The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win
“If you take 1 divided by 243 you get .004115226337…It’s quite cute: It goes a little cockeyed after 559 when you’re carrying but it soon straightens itself out and repeats itself nicely. I thought it was kind of amusing.”
― Surely You're Joking, Mr. Feynman! Adventures of a Curious Character
― Surely You're Joking, Mr. Feynman! Adventures of a Curious Character
Sam’s 2025 Year in Books
Take a look at Sam’s Year in Books, including some fun facts about their reading.
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