Gabby

“You can't manage what you can't measure.”
― Peter Drucker

“A person who is looking for beauty is likely to find wonders, while a person looking for threats will find danger. A person who beams warmth brings out the glowing sides of the people she meets, while a person who conveys formality can meet the same people and find them stiff and detached.”
― David Brooks, How to Know a Person: The Art of Seeing Others Deeply and Being Deeply Seen

“Good conversationalists ask for stories about specific events or experiences, and then they go even further. They don’t only want to talk about what happened, they want to know how you experienced what happened. They want to understand what you were feeling when your boss told you that you were being laid off. Was your first thought “How will I tell my family?” Was your dominant emotion dread, humiliation, or perhaps relief? Then a good conversationalist will ask how you’re experiencing now what you experienced then. In retrospect, was getting laid off a complete disaster, or did it send you off on a new path that you’re now grateful for?”
― David Brooks, How to Know a Person: The Art of Seeing Others Deeply and Being Deeply Seen

“Even when you know someone well, I find that if you don’t talk about the little things on a regular basis, it’s hard to talk about the big things.”
― David Brooks, How to Know a Person: The Art of Seeing Others Deeply and Being Deeply Seen