Customer Quotes

“Any customer can have a car painted any colour that he wants so long as it is black.”
― Henry Ford

“When you put yourself in the customer’s shoes and begin your dialog from there, an immediate connection develops that stems beyond basic commerce and encourages loyalty.”
― Steve Maraboli

“If you want to know how a company treats its employees, watch how its employees treat customers.”
― Anonymous

“It would be nice if ALL police officers would engage in excellent customer service with ALL members of the public they interact with.”
― Steven Magee

“It is not a good idea to provide poor customer service to armed citizens!”
― Steven Magee

“The police ultimately pay the price for poor customer service when citizens become fearful of them.”
― Steven Magee

“The police ultimately pay the price for poor customer service when armed citizens start shooting them.”
― Steven Magee

“Bad customer service is a feature of law enforcement.”
― Steven Magee

“Customer service tends to be bad on budget airlines.”
― Steven Magee

“Budget airlines often have serious customer service problems, overbooking of flights, rescheduling of passengers, lying about passenger refunds, delays and reliability issues.”
― Steven Magee

“I spent New Years Day 2023 researching the numerous poor customer reviews at Frontier Airlines.”
― Steven Magee

“The police are among those that supply extremely poor customer service to their customers.”
― Steven Magee

“Corrupt police officers thrive in a poor customer service environment!”
― Steven Magee

“Poor customer service is the fertilizer that grows corrupt police officers!”
― Steven Magee

“The police have mastered the art of poor customer service!”
― Steven Magee

“The systemic rot is so severe in the police that the government should replace it with something that actually works for the masses and call it ‘Citizens Assistance’ with the focus being on excellent customer service that is quality controlled!”
― Steven Magee

“I did customer service for a company. I hated it, as the customers knew they were building problematic systems!”
― Steven Magee

“...it is when I'm buying books that I encounter the greediest people: the person selling his collection who will push to extract every last penny that they're worth from the bookseller they're selling them to, will inevitably be the same customer who will drive the price down to the very margin when he's buying books. And while this is arguably good business sense, it has rather an unsavory whiff about it. There's no sense of fairness. Conversely, the customer who brings in books to sell and is happy with whatever you offer him will be the one who doesn't attempt to push the price down when he's buying books from you.”
― Shaun Bythell, Confessions of a Bookseller

“I suspect the poor customer service at the budget airlines would be grounds for termination at the larger airlines.”
― Steven Magee

“There's a difference between a book being too expensive and a customer being too cheap.”
― Shaun Bythell, Confessions of a Bookseller

“The customer may not always be right but the negative press it can result in for a brand can be costly. It is easier to try to find a way to make things right to keep things positive.”
― June Stoyer

“Hello budget airlines, goodbye customer service.”
― Steven Magee

“There is a serious lack of good customer service in the police.”
― Steven Magee

“Some airline gate agents are habitually canceling customer airline tickets for silly reasons.”
― Steven Magee

“The best guarantee to win management buy-in for innovation is a launching customer.”
― Gijs van Wulfen

“Business first; benefits last.”
― Utibe Samuel Mbom, Your Clients and You

“Make your clients happy, because unhappy clients do not always return.”
― Utibe Samuel Mbom, Your Clients and You

“Clients' needs are the most important needs in the world of business.”
― Utibe Samuel Mbom, Your Clients and You

“Impatient clients will teach you tolerance. Insolent clients will teach you politeness. Hostile clients will teach you friendliness.”
― Utibe Samuel Mbom, Your Clients and You

“Conception of an idea is vital. Rightly said, "Products are made in the factory, but brands are built in the minds of the customer.” The consumer doesn’t just buy what we make—they buy why we make it.”
― Priyavrat Thareja