Poor Customer Service Quotes

“How could anyone be so stupid as to trust a trader? The best thing I could do was pretend to others at Salomon that I had meant to screw the customer. People would respect that. That was called jamming. I had just jammed bonds, albeit unknowingly, for the first time. I had lost my innocence.”
― Michael Lewis, Liar's Poker

“It is a really nasty thing for an airline to strand a passenger thousands of miles away from their final destination.”
― Steven Magee

“The more I research the police, the more it reinforces my beliefs that they are shady and potentially dangerous!”
― Steven Magee

“If I do not have 100% confidence that an airline is going to fly me to my final destination, then I can no longer book with that airline.”
― Steven Magee

“The power of a complaint!”
― Steven Magee

“Cheaper airline tickets from budget airlines have come at the expense of poor customer service.”
― Steven Magee

“Hello budget airlines, goodbye customer service.”
― Steven Magee

“Some airline gate agents are habitually canceling customer airline tickets for silly reasons.”
― Steven Magee

“The airport gate agent can cancel my airline ticket for a silly reason and I can call the police to have it investigated.”
― Steven Magee

“Bumping airplane passengers off flights for silly reasons is how some airlines boost their profits!”
― Steven Magee

“It is virtually impossible to get a refund from a budget airline!”
― Steven Magee

“It is cheaper for an airline to bump passengers off an oversold airplane than it is to sell the correct number of seats for it.”
― Steven Magee

“Budget airlines are the Greyhound busses of the skies.”
― Steven Magee