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Why a World War I artifact has become the de facto tool used in twenty-first-century project management has never been quite clear to me.
“People who struggle with kaizen do so not because the steps are hard but because they are easy. They can’t overcome the cultural training that says change must always be instantaneous, it must always require steely self-discipline, and it must never be pleasurable.”
― One Small Step Can Change Your Life: The Kaizen Way
― One Small Step Can Change Your Life: The Kaizen Way
“There is almost no human action or decision that cannot be made to look flawed and less sensible in the misleading light of hindsight. It is essential that the critic should keep himself constantly aware of that fact.”
― Just Culture: Balancing Safety and Accountability
― Just Culture: Balancing Safety and Accountability
“In the complex world, the notion of “cause” itself is suspect; it is either nearly impossible to detect or not really defined—another reason to ignore newspapers, with their constant supply of causes for things.”
― Antifragile: Things That Gain From Disorder
― Antifragile: Things That Gain From Disorder
“my characterization of a loser is someone who, after making a mistake, doesn’t introspect, doesn’t exploit it, feels embarrassed and defensive rather than enriched with a new piece of information, and tries to explain why he made the mistake rather than moving on. These types often consider themselves the “victims” of some large plot, a bad boss, or bad weather.”
― Antifragile: Things That Gain From Disorder
― Antifragile: Things That Gain From Disorder
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